Care & FAQ about Bones
Bones Care & Safety Guidelines
At Bones & Friends, product safety is our top priority. We understand the responsibility that comes with creating toys for children and families, and we are committed to delivering products that meet the necessary safety and quality standards such as the ASTM F963 (American Society for Testing and Materials) and CPSIA (Consumer Product Safety Improvement Act). Download the safety information sheet.
1. IMPORTANT: Handle Bones with Care
The Bones figure is designed with movable joints for easy posing and gentle play. The joints are engineered as snap-fit systems to avoid using screws and make the figure safer for children. Joints may detach. They can be safely reattached. In particular, the neck, shoulders, pelvis, and hips are delicate, move-only joints (not intended to be removed). Handle with care, and do not attempt to detach or reattach joints that are not intended for that. Pressing, squeezing, or excessive force may cause damage, cracks, or breakage of the Bones figure.
Bones is here to bring smiles, not stress - so thank you for keeping the fun safe by treating him with care! Sure, he’s a skeleton, but you can see his heart - a reminder he’s sensitive and needs gentle handling.
2. To Avoid Damage or Injury
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Move joints slowly and carefully
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Never twist, push, pull, or bend joints beyond their natural limits
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Do not throw, drop, or sit on Bones. Avoid any play that places extra pressure on the figure
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Young children must always be supervised during play
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Bones is intended for indoor play and display only
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WARNING: CHOKING HAZARD. Small Parts. Not for Children Under 3 years
This product complies with U.S. toy safety standards ASTM F963 and CPSIA.
3. Disclaimer
Bones is a collectible figure intended for display and gentle play only. Damage, breakage, or injury from misuse, rough handling, or excessive force or pressure is not eligible for replacement or refund. Except as required by law, no express or implied warranties apply. For eligible claims, remedies are limited to a replacement or refund, at the discretion of Bones & Friends, LLC.
Bones & Friends, LLC expressly disclaims all liability for any injuries, damages, or product failure resulting from improper use, failure to follow these guidelines, or use in a manner inconsistent with intended purpose. Use at your own risk. These terms are governed by the laws of the State of Florida, USA, and any disputes shall be resolved exclusively in the state or federal courts located in Orange County, Florida.
Frequently Asked Questions (FAQ)
1. What is Bones made for?
Bones is a collectible figure designed for gentle play and display. He has 14 movable joints that allow for fun posing and interaction, but he is not intended for rough play.
2. Why does Bones have a little heart on his chest?
The heart is a reminder that Bones—and those around us—should be treated with love and kindness. With gentle care, Bones will bring your family joy, connection, and Halloween memories for years to come.
3. Why are the joints delicate?
Bones’ joints use a snap-fit system instead of screws, making him safer for children. Some joints may detach during play and can be safely reattached. However, certain joints — neck, shoulders, pelvis, and hips — are not meant to be detached.
4. What if a joint feel stuck?
If a joint feels stuck or are hard to move, a little dust or dirt may be blocking it. Detach the movable joint, give it a light air blow or gentle wipe the male and female part, then reattach—it should move smoothly again.
5. What should I do if a movable joint part comes off?
Don’t worry! If a movable joint detaches, simply hold the two pieces firmly and gently snap them back into place. Take care to align the joint before pressing. Please do not try to remove or reattach joints that are not designed for this, such as the neck, shoulders, pelvis, or hips.
6. What age is Bones recommended for?
Bones is recommended for children ages 4+ under adult supervision. ⚠️ Warning: Contains small parts. Not for children under 3 years (choking hazard).
7. Where can Bones be played with?
Bones is best suited for indoor use only. Keep him dry, safe from rough outdoor play or environments that could cause damage or block the joints.
8. Does Bones comply with safety standards?
Yes! Bones complies with U.S. toy safety standards ASTM F963 and CPSIA.
9. Can Bones get damaged or break?
While Bones was designed with safety and quality in mind, no toy is completely indestructible. Excessive force (twisting, squeezing, dropping, sitting on Bones, or bending joints beyond their range of motion) may cause cracks or breakage.
If you have further questions or concerns, please reach out to us directly at info@bonesisback.com