Terms of Use
Copyright
Bones is Back: A Family Tradition for Halloween is a copyrighted work registered with the U.S. Copyright Office under Registration No. TX0009471146. The illustrations, created exclusively for this publication, are credited to the project designer ALT+O. His exceptional work and dedication brought the vision and story to life.
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No part of this publication may be reproduced, distributed, or transmitted in any form or by any means—electronic, mechanical, or otherwise—without the prior written permission of the author, except in the case of brief quotations in reviews or commentary.
The story, characters, and all material, including text and illustrations, are the intellectual property of the author and are protected by copyright law. Unauthorized reproduction or distribution is prohibited by law.
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Copyright © 2024
Online Shop Terms & Conditions
When you purchase from our online shop. We’re a small company with a big heart, and we truly appreciate your support. By making a purchase, you agree to the following terms and conditions – we’ve kept them simple and transparent to make things easy for everyone.
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1. General
We’re a small team working hard to bring you products we believe in. Product availability and pricing may occasionally change, but we do our best to keep things updated in real time.
2. Payments
We accept most major credit cards and online payment options. Payments are securely processed because protecting your information is important to us.
3. Shipping
We pack and ship orders with care, usually within 1-3 business days. As a small business, we rely on third-party carriers, and while we can't control delivery times, we’re always here to help if any issues arise.
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4. Returns and Exchanges
We want you to love your purchase! If something isn’t right, please e-mail us to info@bonesisback.com. We kindly ask for your understanding that, as a small business, our return and exchange processes might not be as fast as larger companies – but we promise to handle every request personally and fairly.
5. Limitation of Liability
We stand by the quality of our products, but we can't be responsible for indirect or unforeseen issues. Thank you for trusting us – your satisfaction is our priority.
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6. Contact
We’re always happy to hear from you. If you have any questions or concerns, don’t hesitate to reach out at info@bonesisback.com. We’ll do our best to respond quickly (between packing orders and wearing all the hats of running a small business)! Thank you for being part of our journey – your support means the world to us.
Sales & Return Policy
Thank you for supporting Bones and Friends! As a small company, we pour our heart into every product and genuinely care about your experience. Your support means everything to us, and we strive to provide quality and care with every order. We kindly ask that you read the following return terms and conditions carefully before making a purchase or return. These policies help us continue serving you while ensuring we manage our resources responsibly.
1. Sales and Returns
All sales are considered final. As a small business, we operate with limited resources, but we understand that sometimes things don’t go as planned. In rare and exceptional cases, returns may be accepted under the following conditions:
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The item(s) must be unopened, unused, and in their original condition.
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A handling fee of 20% of the total order value of product(s) purchased will apply to all approved returns. This helps us cover the costs involved in handling returns, restocking and processing.
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Customers are responsible for return shipping costs.
2. Return Authorization
To initiate a return, please contact us at info@bonesisback.com. We're happy to work with you, but please note that returns without prior authorization cannot be accepted.
3. Refund Processing
Once the item(s) are received and inspected, a refund (total value product(s) purchased minus the 20% handling fee) will be issued to your original payment method. We ask for your patience – please allow up to 10 business days for the refund to reflect in your account.
We truly appreciate your understanding and support. As a small company, every transaction matters, and we are grateful for your cooperation. If you have any questions or need assistance, feel free to reach out to us at info@bonesisback.com – we’re always happy to help.
Product Safety
At Bones and Friends, product safety is our top priority. We understand the responsibility that comes with creating toys for children and families, and we are committed to delivering products that meet the highest safety and quality standards. Our ABS plastic toy figure is manufactured to comply with all applicable safety standards, including ASTM (American Society for Testing and Materials). To ensure quality and safety, we partner with independent accredited laboratories to conduct rigorous testing and certification of our products.
Jurisdiction and Venue
Bones and Friends LLC (“we,” “our,” or “us”) operates and sells our book and toy set through Amazon, our official website, and at local farmers markets. We are based in Orange County, Orlando, Florida, USA.
By purchasing, accessing, or using our products or website, you agree that any dispute, claim, or legal action arising out of or relating to these terms, our products, or your use of our website shall be brought exclusively in the state or federal courts located in Orange County, Florida. You expressly consent and submit to the personal jurisdiction of these courts for purposes of litigating any such action.
We make no representation that our products or website content are appropriate, lawful, or available for use in any particular location. If you choose to purchase or use our products, you do so on your own initiative and are solely responsible for complying with all applicable local laws and regulations.
Amendment
We reserve the right to update, modify, add to, or delete portions of these Terms and Conditions at any time, at our discretion. It is your responsibility to review these terms periodically and stay informed of any changes. Your continued use of our website or purchase of our products after changes are posted constitutes your acceptance of the revised terms.
International Use
Bones & Friends, LLC (“Bones & Friends,” “we,” “us,” or “our”) manufactures and distributes its products in compliance with applicable safety standards and regulations of the United States, including those established by the U.S. Consumer Product Safety Commission (CPSC). Our products are intended for sale and use exclusively within the United States. Therefore, we ONLY ship to US customers.
We do not represent or warrant that our products comply with any laws, regulations, standards, or requirements of any jurisdiction outside the United States. If you purchase our products and choose to order, ship, use, distribute, or import them outside the United States, you do so entirely at your own risk. You are solely responsible for ensuring that any such use, resale, or importation complies with all applicable local laws, safety standards, labeling requirements, import regulations, and customs rules in your jurisdiction. Bones & Friends, LLC shall not be held liable for any loss, damage, injury, delay, customs seizure, or legal consequence resulting from the use or distribution of our products outside the United States. Customer purchasing from our website agree to indemnify, defend, and hold harmless Bones & Friends, LLC and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, penalties, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to such international use, or distribution.
General Provisions
These Terms of Use are governed by the laws of the State of Florida and the United States, without regard to principles related to conflicts of law. If any part of these terms is found to be unlawful, invalid, or unenforceable for any reason, that specific part will be considered separate from the rest of the terms and will not affect the validity or enforceability of the remaining provisions. Our decision not to enforce any part of these terms at any given time does not mean we waive our right to enforce that or any other part in the future.
