FAQ & Care about Bones

Frequently Asked Questions (FAQ)

1. What is Bones made for?

Bones is a collectible figure designed for gentle play and display. He has 14 movable joints that allow for fun posing and interaction, but he is not intended for rough play.

2. Why does Bones have a little heart on his chest?

The heart is a reminder that Bones—and those around us—should be treated with love and kindness. With gentle care, Bones will bring your family joy, connection, and Halloween memories for years to come.

3. Why are the joints delicate?

Bones’ joints use a snap-fit system instead of screws, making him safer for children. Some joints may detach during play and can be safely reattached. However, certain joints — neck, shoulders, pelvis, and hips — are not meant to be detached.

4. What if a joint feel stuck?

If a joint feels stuck or is hard to move, a little dust or dirt may be blocking it. Detach the movable joint, give it a light air blow or gentle wipe the male and female part, then reattach—it should move smoothly again.

5. What should I do if a movable joint part comes off?

Don’t worry! If a movable joint detaches, simply hold the two pieces firmly and gently snap them back into place. Take care to align the joint before pressing. Please do not try to remove or reattach joints that are not designed for this, such as the neck, shoulders, pelvis, or hips.

6. My Bones arrived with an arm or leg loose—what to do?

Don’t worry—Bones isn’t broken! In fact, he might just be pulling his very first prank. During shipping, sometimes an arm or leg can pop off, but Bones is specially designed with safe snap-fit joints (no screws or tools needed). That means he’s safer to play with, and if you find a loose piece in the box, simply snap it back in place. He’ll be good as new and ready for all the Halloween fun ahead!

7. What age group is Bones best for?

Bones is designed for kids ages 4–12, but the whole family will have fun with him. Parents, grandparents, and even teenagers who can play pranks on their parents. It's for everyone. ⚠️ Warning: Contains small parts. Not for children under 3 years (choking hazard).

8. Where can Bones be played with?

Bones is best suited for indoor use only. Keep him dry, safe from rough outdoor play or environments that could cause damage or block the joints.

9. Do I have to move Bones every night?
Not at all! Bones was created to be stress-free. You can set him up as often as you like—daily pranks, weekly surprises, or just when inspiration strikes.

10. Do I have to buy a special skeleton to use with the book?
Nope! That’s the fun of Bones—you can use any skeleton you like: big, small, spooky, or cute. We don’t want families to feel pressured to buy a certain figure. If you’d like the matching Bones from the story, our Book & Toy Set is available—but it’s entirely your choice.

11. How safe is Bones?

Bones complies with U.S. toy safety standards ASTM F963 and CPSIA.

12. Can Bones get damaged or break?

While Bones was designed with safety and quality in mind, no toy is completely indestructible. Excessive force (twisting, squeezing, dropping, sitting on Bones, or bending joints beyond their range of motion) may cause cracks or breakage.

If you have further questions or concerns, please reach out to us directly at info@bonesisback.com so we can respond personally and promptly.

Bones Care & Safety Guidelines

At Bones & Friends, safety and quality are central to our product development process. Bones Is Back® is thoughtfully designed for families and manufactured in compliance with all applicable U.S. toy safety regulations, including ASTM F963 and CPSIA (Consumer Product Safety Improvement Act). Retailers and partners can be confident that Bones is engineered with durability, safety, and gentle, family-friendly play in mind. Download the safety information sheet.

1. IMPORTANT: Handle Bones with Care

The Bones figure features movable, snap-fit joints that allow for expressive posing and interactive play without the use of screws, supporting both safety and durability. During normal use, some joints may detach and can be safely reattached.

Certain joints—including the neck, shoulders, pelvis, and hips—are designed as delicate, movable connection points and are not intended for removal. Excessive force, pressure, or rough handling may result in damage or breakage.

Bones Is Back® is designed to deliver fun, imaginative experiences while encouraging gentle handling appropriate for a family-oriented collectible toy.

2. Usage & Safety Guidelines

Designed for gentle, supervised play and display
Joints should be moved slowly and within their natural range of motion
Avoid dropping, throwing, sitting on, or applying excessive pressure to the figure
Intended for indoor use only
WARNING: Choking hazard — contains small parts. Not for children under 3 years

This product complies with U.S. toy safety standards ASTM F963 and CPSIA.

3. Retail & Liability Notice

Bones Is Back® is a collectible figure intended for display and gentle play. Damage or breakage resulting from misuse, rough handling, excessive force, or use outside its intended purpose is not eligible for replacement or refund. Except as required by law, no express or implied warranties apply. Any remedies are limited to replacement or refund at the discretion of Bones & Friends, LLC. Bones & Friends, LLC disclaims liability for injuries, damages, or product failure resulting from improper use or failure to follow provided guidelines. Use at your own risk. These terms are governed by the laws of the State of Florida, USA, with any disputes resolved exclusively in the state or federal courts located in Orange County, Florida.